JustCasino Terms & Conditions
These Terms & Conditions explain the rules that apply when you access or use the JustCasino website, services and games. Please read them carefully before creating an account or playing. By using the website, you confirm that you understand and agree to these Terms, together with any specific rules, notices or policies displayed on the website.
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1. About these Terms
These Terms & Conditions form a legal agreement between you and the operator of the JustCasino website. They apply to your access to the website, your account, deposits, withdrawals, games, promotions and any other services made available through the website. If a particular game, promotion or feature has additional rules, those rules will apply alongside these Terms. If there is an inconsistency, the specific rule may apply to that game or feature to the extent of the inconsistency.
Review contents
You should review these Terms before using the website and check them regularly because they may be updated. Continuing to use the website after an update means that you accept the revised Terms. If you do not agree with any part of these Terms, you must stop using the website and should not create or continue to use an account.
The website is intended for people who are legally permitted to participate in online gambling in their location. Gambling laws can differ between Australian states and territories and may change over time. You are responsible for understanding and complying with the laws that apply to you before accessing the website or attempting to play.
Definitions
- “JustCasino”, “we”, “us” or “our” means the operator providing the website and related services.
- “You” or “your” means the person accessing the website or holding an account.
- “Account” means a registered player account used to access the services.
- “Website” means the JustCasino website, its pages, software, games and related services.
2. Eligibility and your account
You must meet the minimum legal age and all other eligibility requirements that apply where you live. You must not use the website if online gambling is unlawful for you, if you are subject to a gambling restriction that prevents participation, or if we have asked you not to access the services. We may limit or refuse access where required by law, our compliance procedures or the operation of the website.
You may generally create only one account for your personal use unless we agree otherwise. Your registration information must be accurate, complete and kept up to date. You must not register using another person’s identity, provide misleading information or allow another person to use your account. We may ask you to verify your identity, age, location, payment method or source of funds before allowing certain activity.
You are responsible for keeping your login details confidential and for all activity carried out through your account. If you believe that your login details have been lost, disclosed or used without permission, you should stop using the account and notify us through the support channels made available on the website. We may take reasonable steps to protect the account, including suspending access while checks are completed.
- Do not share your password, payment details or account access with another person.
- Do not use an account to place bets or play on behalf of someone else.
- Do not open or use an account for unlawful activity, fraud, money laundering or any other prohibited purpose.
- Do not attempt to bypass account restrictions, self-exclusion measures, location controls or security systems.
- Tell us promptly if any registration or verification information changes.
We may suspend, close or restrict an account where we reasonably believe that these Terms have been breached, information is inaccurate, activity may be unlawful, a security concern exists, or an account is subject to responsible gambling controls. Any review will be handled in accordance with applicable requirements. Where permitted, we may request further information before restoring access or processing an account transaction.
3. Deposits, withdrawals and gameplay
Only payment methods shown as available on the website may be used. You must use a payment method held in your own name or one that you are authorised to use. We may decline, reverse or review a transaction if it appears to be unauthorised, irregular, fraudulent or inconsistent with these Terms. You should check the information shown at the time of a transaction, including any applicable fees, restrictions or processing conditions.
Funds added to your account are intended for lawful play and must not be used for an improper purpose. You should not deposit more than you can afford to lose. A withdrawal may be subject to identity, account, payment or compliance checks. We may return funds using an appropriate method and may require information to confirm that the payment is being made to the account holder.
Game outcomes are determined by the applicable game rules and the relevant technical systems. You should read the rules displayed for a game before playing. If a game is interrupted by a technical fault, communication failure or other system issue, we may investigate the event and take the action required by the applicable rules and law. We do not guarantee that the website or every game will always be available, uninterrupted or free from errors.
Promotions and bonuses
Promotions, bonuses, offers and competitions may have separate terms. Those terms may include eligibility requirements, qualifying activity, expiry conditions, wagering or playthrough requirements, game restrictions, withdrawal conditions and limits. You should read the full promotional terms before accepting or using an offer. If an offer is unavailable to you or is withdrawn, we may take the action stated in the relevant promotional terms.
You must not abuse a promotion, use multiple accounts, coordinate activity, exploit an error or use a bonus in a way that defeats its intended purpose. If we reasonably identify promotional abuse or a material breach of the relevant terms, we may cancel the offer, remove associated benefits or take other action allowed by the promotional terms and applicable law.
4. Responsible gambling, privacy and acceptable use
Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and never gamble with money needed for everyday expenses. Take regular breaks, avoid chasing losses and do not gamble when affected by alcohol, drugs, stress or other circumstances that may affect your judgement.
Responsible gambling tools and support options may be available through the website. These may include account limits, time reminders, temporary breaks, self-exclusion or other controls. The availability and operation of a tool will be explained when you use it. You should contact the support channels shown on the website if you need help choosing a suitable control or want information about available assistance.
If you believe gambling is becoming difficult to control, stop playing and seek independent support from an appropriate Australian gambling help service or health professional. We cannot provide medical, financial or legal advice, and the information on this website should not be treated as a substitute for professional assistance.
Privacy and communications
We collect, use, store and disclose personal information in accordance with our Privacy Policy and applicable privacy laws. Information may be used to provide the services, verify identity and age, process transactions, maintain security, meet legal and compliance obligations, manage responsible gambling controls and communicate with you about your account. You should read the Privacy Policy for more information about how personal information is handled.
You must use the website lawfully and respectfully. You must not introduce malicious software, interfere with the website, access data without permission, copy or misuse content, impersonate another person, or use the website to send unlawful or harmful material. We may monitor activity where reasonably necessary for security, compliance, fraud prevention and the proper operation of the services.
5. Liability, changes and general legal terms
The website and its content are provided for general use and may be changed, suspended or withdrawn without notice where reasonably necessary. We are not responsible for loss caused by events outside our reasonable control, including telecommunications failures, internet disruption, device problems, malicious attacks, power failures or other technical events. You are responsible for having suitable equipment, connectivity and security when accessing the website.
To the extent permitted by law, we are not liable for indirect, incidental or consequential loss arising from your use of the website, your inability to access the services, or your participation in a game. Nothing in these Terms excludes, restricts or modifies any right, guarantee, warranty or remedy that cannot lawfully be excluded, restricted or modified under applicable Australian law, including rights that may apply under the Australian Consumer Law.
All website content, branding, text, graphics, software and other materials are owned by or licensed to the relevant rights holder. You may use the website for personal, lawful purposes only. You must not reproduce, modify, distribute, publish, sell or commercially exploit website content without prior permission, except where the law allows it.
Changes, termination and disputes
We may update these Terms to reflect changes to the website, services, law, technology, security or business requirements. The latest version will be made available on the website. If a change materially affects your rights or obligations, we may provide notice where appropriate. You may stop using the services if you do not accept an updated version.
You may stop using your account at any time, subject to any outstanding transactions, verification requirements or responsible gambling controls. We may close or restrict an account in accordance with these Terms and applicable law. Account closure does not remove obligations that arose before closure, including obligations relating to payments, unlawful conduct, intellectual property, privacy or dispute resolution.
If you have a concern about your account, a transaction, a game or the application of these Terms, please raise it through the support options available on the website. Provide enough information for the matter to be reviewed, while avoiding the submission of unnecessary sensitive information. We will assess complaints using our internal procedures and any applicable legal requirements.
These Terms are governed by the laws that apply to the relevant services and your use of the website, subject to any mandatory rights or protections available to you under Australian law. If a provision is found to be invalid or unenforceable, the remaining provisions will continue to operate. A failure to enforce a provision immediately does not waive the right to enforce it later.